Welcome to Do14.com
Written by Debbie Skaggs known as Comnonbuyit on Ebay
It's really very easy to rip someone off on Ebay. Just ask Jennifer A. Tanguay (a.k.a. Lee VanCauwenberghe, a.k.a. Lee_vc on Ebay) of Winnipeg, Manitoba, Canada. She almost took me for $500 cash, plus about $500 worth of Beanie Babies. It was a close one too. Paypal really protects the buyer more than the seller. And she knows it, all too well. Thank God for tracking numbers! And let this be a warning to all sellers- ALWAYS get tracking numbers on everything you mail (and insurance).

She's a pathological liar. (For those of you in Palm Beach, that means she lies so much that she believes her own lies.) If it wasn't for all of the obvious lies I might have lost $1000 to this scammer. But, the more the lies added up, the clearer it all became and the easier it became to prove to Paypal, the Post Office and the Winnipeg Police Department that she was a scam artist and I was to be the victim.


The reason for the webpage is to make sure she doesn't get away with it next time she tries. If I didn't make this webpage, she would just tell another lie in the feedback and people would be wondering who was really telling the truth. They would consider her high feedback rating and tend to believe her, then her Ebay sales would keep on rolling as she casts her web of doubt on anything anyone says against her.

Note: In order to protect themselves, most Ebay sellers are usually the last to leave feedback. Well, who can blame them? The one who gets the last word in is the one who wins the word-war in most cases. I saw several of her past negative feedbacks and noticed she always has a way of turning things around with the last word. Well, she's not going to get the last word this time. I will. I will tell the whole story and back it up with PROOF. After all, there is only so much you can say in one sentence on Ebays' feedback space.

This was the discaimer in my Ebay ad-

This item is being sold for someone else. I took the pictures and saw the item myself. Much of what I tell you was either seen by me personally, or told to me by the consignor. I always stress the importance of telling the truth. I have a 100% positive feedback rating and I really want to keep it that way. But trying to get your money back from a consignor is sometimes a difficult thing. For this reason, all consignment items are sold as-is.

Dispite that, AFTER she paid, she had the nerve to ask if I would "hold payment from the owner until all items have arrived and been inspected", knowing full well that it could take 4-6 weeks and that I was selling them for someone else. 

Ok, here's what happened (everything I state here will be backed-up with proof at the bottom of the page):

I listed a lot of about 400 Beanie Babies (393 to be exact) on Ebay for $500 plus shipping, which got no bids. Just before it ended, I got an email from her offering to buy the lot for $500 including shipping. She said it was "for a charity and would make a lot of needy children very happy". Since I was selling the Beanies for someone else, I had to go see the owner of them and explain that it would be given to a charity, so out of the goodness of her heart she let me lower the price. So, on 12-09-06 I relisted them as she wished.

Lee_vc then convinced me that since it was a "charity gift" she would save on Customs Fees if I were to list it for $60 and put the balance due into the shipping. This way, her invoice would indeed say she only spent $60 on it. Even the mailing address had "c/o Gift Donation" in it.

She also suggested I put them into as few boxes as possible and send them Economy Post to save on shipping charges. She knew very well that Economy Post to Canada takes 4-6 weeks. Obviously, since she lives in Canada and has 1700+ feedbacks, she knows the way things work.

But, before four weeks had passed, on January 5th, she filed a claim through Paypal stating she "never received them". In case you people out there don't know, when someone files a claim like that, Paypal automatically puts a "hold" on your account for the full payment ($500).

In her claim, she also stated that she "tried to email me at least a half-dozen times". 

My initial reaction was shock. I never knew Paypal would just put a hold on your money until the buyer receives the goods, even before delivery was due. Plus, I knew she lied about emailing me because I saved every email I ever got from her and I check my email ten times a day, and answer every one.

The only thing I was guilty of, and I admittd it, was not letting her know how many boxes it was going to be and when exactly I mailed it. In all fairness, I did tell her I would let her know that. I originally thought it would be about 6-10 boxes, but when I realized how much that would cost to ship, I found the biggest boxes I could and managed to get it all into two very large boxes, which I mailed on December 15th, six days after the auction had ended.

So I apologized for that. Of course I knew she never emailed me because I saved all of her emails, plus, I literally check my email all day long. This is what I do for a (meager) living.

In the meantime, I can't pay my Ebay bill because these funds are on hold and my livelyhood is being threatened (but that's another story). I also learned that Paypal WILL refund the money to her if I cannot produce tracking info!

On January 9th, I discovered that the packages could be tracked through the Customs form numbers. (Whew!) I checked the tracking and found out that the very day she filed her complaint, she received the first of the two boxes! The second box was due that day.

So, knowing that she lied twice already (saying she never received them on the day she got them and still not admitting it four days later, plus saying she emailed me a half-dozen times), and, seeing all her feedback which proves she is very well versed in the system, I began to smell a scam.

Well, I posted the tracking info on Paypals Dispute Panel and mentioned the fact that she received one package four days ago and the other one should be there today. But she still didn't admit she got them.

The third lie- A day or two later, she said she "picked them both up at her post office, but they were ripped wide open and almost empty". And, she emailed me two pictures of the boxes ripped wide open and ONE was almost empty.

Knowing now that she was a complete liar, I bit my toungue and informed her there was insurance on both packages. Then she asked me for a full refund. I reminded her of my disclaimer, that there would be no refund, and that we had insurance for this.

The fourth lie- She claimed she only receved 163 Beanies out of 393. Right off, looking at the pictures, anyone can tell that one box looked full, so a little math in the head would tell you that she must have over half of them, or, at least about 200. That was, if the pictures were real. Of course they couldn't be. After all, how foolish would a mailman feel handing someone an empty box? Plus, how foolish would she be to accept it?

When confronted with that reality, she finally had to admit lie #3, that they were indeed delivered, not picked up at her Post Office like she said. Could you imaging picking up an empty box at the post office? Ripped wide open?

So, I bit my tongue again and assured her they were insured for close to the actual price (about $474 total insurance). I had to wait until January 16th to file the claim with the Post Office because they have a policy which states that you have to wait 30 days from the date of shipment. So, on that date, giving her the benefit of the doubt, I filed the claim for damage in the mail.

In the meantime, Paypal policy states that as long as tracking can verify that delivery was made, they would rule in my favor. But she would have to click on "cancel dispute" for that to happen any sooner than Paypals 30 days or so before they decide. Of course she would never click that, she had her sights set on that $500, not to mention all the Beanie Babies.

I made my case to Paypal by January 9th, and finally on January 25th, they ruled in my favor, releasing the funds back to me, 20 days after it all began.

It's still not over yet. On January 27th, eleven days after the claim was filed, she had the nerve to email me asking "when she could expect her refund!" I reminded her that the Post Office said it would take 30-45 days. I had already reminded her once that there would be no refund, refering to my clearly posted disclaimer. Again, there was insurance for mail damage.

 

This was copied from Paypals Dispute Resolution Center (read it from the bottom up)-

Total Messages: 9 Show All 
 
 
From PayPal: PayPal on 1/9/2007 18:33 PST 
 
 
Seller escalated this dispute to a Claim.

 

From seller: Debbie Skaggs on 1/9/2007 18:33 PST 
 
 
The original issue (packages not received) has been solved- she got them. The new issue is- they were damaged in the mail. We have insurance for this. Thank you. 
 
 



 
From seller: Debbie Skaggs on 1/9/2007 18:09 PST 
 
 
Well, I'm happy to hear that you got them finally (or, what was left of them). I hope you pointed out the damage at the post office when you picked them up, because there was insurance on these. This is another matter entirely now. But rest assured, we will be with you every step of the way. First thing, I would suggest that you file a claim at your post office. It was bill # 1000300118337 and included insurance for $235 on one and $241 on the other box. Let me know how many got lost and what the post office said about filing a claim and in the meantime I will see if I can locate some more Beanies for you as well. 
 
 



 
From buyer: Lee VanCauwenberghe on 1/9/2007 17:27 PST 
 
 
Well, I have good news and bad news. The good news is that I got both packages today at the post office. The bad news is that both boxes had huge holes torn in the sides and most of the contents are gone. One especially, there are almost none left, it was virtually an empty box. the other one had some bags in it or something so more of them are in there. I left the boxes still sealed in the pictures so you can see them. Since there was no "list" of the actual contents I will need a couple days to take a count of the number of beanies left and try and compare to the pictures of the auction as to exactly what might have been in there. I'm going to get back to you when I get a count of pieces. i don't know if you have a list of what was in there. Unfortunately the boxes looked kind of weak for the weight of what was in them. They split open and the contents could be anywhere. I'll have to ask for compensation for this and the amount will depend on what is left. A list would be very helpful. 
 
 



 
From seller: Debbie Skaggs on 1/9/2007 06:13 PST 
 
 
Package # CP670105534US tracking info on usps.com shows it was at Delivery Unit on 1-05-07 and Delivered on 1-05-07. The other package, # CP670105525US shows it was at Delivery Unit on 1-08-07. So that one should be there today, 1-09-07 if you didn't get it already. I'm sorry about the wait. Thank you for your business. 
 
 



 
From seller: Debbie Skaggs on 1/6/2007 09:12 PST 
 
 
Here is the info from the Post Office reciept- Mailed on 12-15-06, Bill# 1000300118337, Customs Form#'s CP670105525US and CP670105534US, a 59 lb box and a 54 lb box, each box insured for $235.55. They say 4-6 weeks, but I have seen things get there in 3 weeks. I think you will get them any day now. Thank you. 
 
 



 
From buyer: Lee VanCauwenberghe on 1/6/2007 06:52 PST 
 
 
You said you mailed the boxes on Dec. 11/06 (2 boxes I'm told now) when originally I was told there would be from 6-10. So it has been nearly 4 weeks. I am willing to wait a little longer. I just hadn't heard anything from you after I made the payment after emailing at least half a dozen times. Now that money is involved I heard from you the next day. It is a little worrisome. Ok, we'll wait a little longer. If you mailed on the 11th of Dec./06 the 6 week maximum will be the 22nd of January/07. I'll wait for the maximum time to pass. 
 


 
 
From seller: Debbie Skaggs on 1/6/2007 01:09 PST 
 
 
Economy post takes 4 to 6 weeks. It's only been 3 weeks. Shouldn't we wait to see if you get it first? 
 
 
 
From buyer: Lee VanCauwenberghe on 1/5/2007 11:54 PST 
 
 
I have not received anything after nearly a month. I've also tried contacting the seller at least 6-8 times after payment was made and have not received a response. I was told that I would be contacted after the items were mailed which makes me think they were never sent. I would like my money returned. 
 
 

This was copied and pasted from the Paypal invoice-

Please let me know when payment is received and you will be sending the items, and in how many boxes. The payment needs to come from my Canadian account for customs reasons. 
Please hold payment from the owner until all items have arrived and been inspected. Including the ebay invoice (this page) in an envelope taped to the outside of the box in an envelope will speed things up, and/or including the invoice in each box. Thanks for marking them as gifts. Can you divide the total cost of $60 evenly among the (? 10 boxes ? = $6 each) or whatever it is. 
Thank you. These are going to make a lot of very special little people very happy.

This was the original correspondence that led up to the sale (read from the bottom up)-

From: "Jennifer A Tanguay" <texasmbcan@hotmail.com> Add to Address Book Add Mobile Alert 
To: debbiejskaggs@yahoo.com 
Subject: Re: Question for item #190057499338 - Huge Lot of 400 Ty Beanie Babies 1993- 97 all Retired 
Date: Fri, 08 Dec 2006 16:13:23 -0600 
That would be fine. When you get the auction made just let me know the 
item 
number and I'll bid on it.
Thanks

>From: Debbie Skaggs <debbiejskaggs@yahoo.com>
>To: Jennifer A Tanguay <texasmbcan@hotmail.com>
>Subject: Re: Question for item #190057499338 - Huge Lot of 400 Ty 
Beanie 
>Babies 1993- 97 all Retired
>Date: Fri, 8 Dec 2006 05:58:38 -0800 (PST)
>
>Hi, how about a $60.00 auction and shipping $440.00 is that good? And 
yaes 
>I will mark the boxes as gifts , tahts what they are Thank you 
Jennifer,let 
>me know, Deb
>
>Jennifer A Tanguay <texasmbcan@hotmail.com> wrote: Can you make me an 
>auction to bid on for the lot of beanies for like $60 or
>something. I'll need that for customs. And if you could mark each of 
the
>boxes as gifts with a value of about $10 each that would save me 
tonnes of
>money for duty and taxes and i'll be able to get more from somewhere 
else 
>to
>donate. If you can take paypal I'll pay that way. They need to be sent 
to:
>
>Van Cauwenberghe
>c/o gift donation
>222 Barker Blvd
>Winnipeg, Manitoba, Canada
>R3R 2E4
>
>Let me know if the above is ok.
>
>
> >From: Debbie Skaggs
> >To: Jennifer A Tanguay
> >Subject: Re: Question for item #190057499338 - Huge Lot of 400 Ty 
Beanie
> >Babies 1993- 97 all Retired
> >Date: Thu, 7 Dec 2006 18:06:18 -0800 (PST)
> >
> >Hi,
> >
> > If you're offer still stands, we'll take it. please let me know if 
you
> >still want the Beanie Babies.
> > Thanks, Deb
> >
> >Jennifer A Tanguay wrote:
> > just wanted to check back and see if you were able to find anything 
out
> >for
> >me.
> >Thanks
> >
> >
> > >From: Debbie Skaggs
> > >To: Jennifer A Tanguay
> > >Subject: Re: Question for item #190057499338 - Huge Lot of 400 Ty 
>Beanie
> > >Babies 1993- 97 all Retired
> > >Date: Sun, 3 Dec 2006 15:44:15 -0800 (PST)
> > >
> > >Hi, if she gives the go ahead, I will do everything I can for you,
> > >promise,Thanks again, Debbie
> > >
> > >Jennifer A Tanguay wrote: Thank you, I would
> > >appreciate that. It would save money as well if you can
> > >ship in less boxes and make them larger, if that is an option for 
you 
>it
> > >makes quite a difference. Thanks again, your help is very 
appreciated.
> > >
> > >
> > > >From: Debbie Skaggs
> > > >To: Jennifer A Tanguay
> > > >Subject: Re: Question for item #190057499338 - Huge Lot of 400 
Ty
> >Beanie
> > > >Babies 1993- 97 all Retired
> > > >Date: Sun, 3 Dec 2006 14:56:49 -0800 (PST)
> > > >
> > > >Hi, I am going to call her in the morning and talk to her and 
see 
>what
> >we
> > > >can do for you. You sound like a person with a warm heart, I 
wish 
>they
> > >were
> > > >mine to give to you. God Bless you and I will talk to you 
tommorrow,
> >Deb
> > > >
> > > >Jennifer A Tanguay wrote: If you can do $500 with
> > > >shipping I will take them right now. If not I
> > > >understand and please contact me after the auction if there have 
been
> >no
> > > >bids.
> > > >Thanks for the info.
> > > >
> > > >
> > > > >From: "eBay Member: comonbuyit"
> > > > >Reply-To: debbiejskaggs@yahoo.com
> > > > >To: texasmbcan@hotmail.com
> > > > >Subject: Re: Question for item #190057499338 - Huge Lot of 400 
Ty
> > >Beanie
> > > > >Babies 1993- 97 all Retired
> > > > >Date: Sun, 3 Dec 2006 09:46:21 -0700
> > > > >
> > > > 
>-----------------------------------------------------------------
> > > > >eBay sent this message to Jennifer Tanguay (texasmbcan).
> > > > >Your registered name is included to show this message 
originated 
>from
> > > >eBay.
> > > > >Learn more:
> > >http://pages.ebay.com/help/confidence/name-userid-emails.html
> > > > 
>-----------------------------------------------------------------
> > > > >
> > > > 
>-----------------------------------------------------------------
> > > > >Response to Question about Item -- Respond Now
> > > > 
>-----------------------------------------------------------------
> > > > >
> > > > >eBay sent this message on behalf of an eBay member through My
> >Messages.
> > > > >Responses sent using email will go to the eBay member directly 
and
> >will
> > > > >include your email address.
> > > > >
> > > > >Response from comonbuyit
> > > > >-------------------------------------------------------
> > > > >
> > > > >comonbuyit (149)
> > > > >Positive feedback: 100%
> > > > >Member since: May-03-06
> > > > >Location: IN,United States
> > > > >Registered on: www.ebay.com
> > > > >
> > > > >Item: Huge Lot of 400 Ty Beanie Babies 1993- 97 all Retired
> > > >(190057499338)
> > > > >This message was sent while the listing was active.
> > > > >comonbuyit is the seller.
> > > > >-------------------------------------------------------
> > > > >Hi, There will probably be about 10 boxes and I would assume 
it 
>will
> >be
> > > > >around $200.00 for shipping to Canada. These are not mine, I 
am
> >selling
> > > > >them for someonelse and that is her rock bottom price, Maybe 
if 
>they
> > > >don't
> > > > >sell she would be willing to lowering the price on them. Thank 
you
> >for
> > > > >asking and I totaly understand your situation. Debbie